Store Policies

Order processing:

All products created by LexiRaine Designs are handmade, please keep that in mind while placing order. Each order goes through multiple steps to ensure a proper finished product. Your order will ship as soon as it is finished, often within 4-8 weeks for made to order and custom order tumblers (this doesn't include weekends and Holidays).

Ready to ship will be sent within 1- 2 weeks.

Keychains, badge reels, pens, straw toppers and other accessories will take approximately 2-3 weeks.

Any changes to turn around time will be noted on the site. 

In the event your product requires personalization (names, dates, quotes, etc.) you will receive a photo to verify that spelling/wording is correct. After that verification has been accepted any changes will be an additional fee. 

 If you would like to receive an order by a specific date, please reach out to me via the chat feature or email at LexiRaineDesigns@gmail.com. I will do what I can to expedite your order and get it to you on time. Rush orders will be billed an additional fee. 

* Design (including font) and spacing/placement on each project is done at the discretion of the artist. Please ask for a mockup if you are not sure about what you want, I will happily change it before printing.
Once decals are printed changes will be at and additional cost.  If you don’t like or would like changes your tumblers mockup/photos, please let me know right away. 

*All tumblers are made up of double wall insulated stainless steel, which allows drinks to stay at an ideal temperature. Here at LexiRaine Designs only the finest quality glitters are used to create your tumbler. Each item is handcrafted, so no two tumblers will ever be the same. Any Made to Order tumblers will be a replica of an original design that will be recreated for you.  All orders are coated in an FDA compliant sealant to ensure that your tumbler has a sleek and glossy finish.

If you have questions regarding my products, designs or materials, please message/email me before placing your order.

*By placing your order, you consent to photos of your item being shared on the LexiRaineDesigns Facebook pages, all other social media outlets, and website. If you do not want a picture of your item shared, or you would like it posted at a later date, please let me know. 

*You acknowledge that each item purchased from me is one-of-a-kind and unique.
On any designs requiring multiple layers of glitter/pigment/fabric/scales the epoxy may not be 100% smooth/flat. It is possible that there may be very slight ripples in it to account for the different thicknesses. This is not a flaw or defect; it is part of the uniqueness that comes with ordering a handmade item. As with all handmade items, small minor imperfections may occur.

Please contact me if you have any problems with your order immediately.
The best way to contact me is here at LexiRaineDesigns@gmail.com or contact us option on the website.

Returns and Exchange details:

I do NOT accept returns, refunds, or exchanges. ALL SALES ARE FINAL. All items purchased from LexiRaine Designs are considered custom, handmade items and there will be no refunds or returns accepted. If you have concerns regarding a specific order, please contact me directly. 

Please be aware that once the item leaves my hands, I am no longer responsible, and it is in the hands of postal/shipping company. All orders shipped priority come with limited insurance through USPS. Additional shipping insurance is recommended and can be purchased at the time of your order. 

LexiRaine Designs is also, not responsible for any damage to an order once a customer has received it.

Keep in mind to not drop, slam, soak, put in dish washer, microwave, or leave tumbler or other resin items in extreme temps (hot or cold). This may result in damage to your tumbler that is irreversible.

By purchasing from this shop, you agree to all shop terms and conditions.